Platform, device, and operating system
PC/Mobile, Steam, latest version. Windows 7 x64. But others below corroborate the problem on other versions.
What you were expecting to happen, and what actually happened?
I expected the game to be able to be able to handle flipping through some chest animations and rewards screens while trying to conserve keys. Instead, opening a chest started to take longer and longer, eventually freezing for several seconds at a time and crashing if pressed hard enough.
How often does this happen? When did it begin happening?
Every time. Trivially repeatable.
What are the steps to make it happen again?
Enter event chest screen. Choose one key. Immediately start clicking to skip the animation and click the left side of the screen to close the subsequent rewards overlay. Might only happen with event keys.
Note that so far, this only seems to happen with event keys. Could not reproduce the issue with 50 gold keys opened one at a time. Could not reproduce within 50 gem keys opened one by one. Reproduced within 20 event keys, several times
Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!
After noticeable lag on event keys:
On fresh restart:
On retest, I noticed the memory started ballooning at about the 15 key mark, then severely spiked beyond that. This time, I captured the memory spike in real time and overlayed it on the video.
And heres my final retest. Went to low quality graphics before starting and did a fresh restart. You stop spiraling toward a crash if you back out of the window and reenter the chest screen after about 10 chests or so, but your memory footprint continues to increase.
Well, so much for being conservative. I’ve lost count of how many event keys, but it is at least a few hundred. This account (not my main account) has now pulled 8 copies of Jarl and 3 (additional duplicate) Jotnar without seeing the new legendary. I’m fairly sure the two aren’t related, but…