Woo hoo! 4 players simultaneously playing GW battle in my guild with server locked!! How wonderful is that! All these nice losses! And meanwhile, clowns ask us to say we love Gems, Delves and Salty stream! What a good joke!
AN IDEA: FIRE A 5 DAYS JOB OF SOCIAL RELATION AND HIRE A 3 DAYS JOB FOR WEEK END TO CARE OF SERVERS!!! YOU WILL EVEN SAVE SOME MONEY!
This joke cant continue like that.
Yup 3 weekend in a row this is sad
These server problems are becoming very tirsesomeâŚSomeone in my guild used their last sigil to get their final reward,won the game but lost due to another server issue.Like others have said already,it is time to hire someone for the weekends.
Maybe start to fix it for real and stop using scotch tape
You know you can wait it out⌠I waited 30 minutes yesterday but it finally went through. I wasnât about to lose a fresh delve. Just keep hitting retry
Yeah but sometime the game kick you out and it count as a lost. You not even getting the participation points
Well if that happens you are S.O.L.
Iâm fortunate enough that it has not happened to me yet.
It just happened twice to a guildmate. Itâs 2am where he leave he donât have time to wait for stupid server issues he now got 0/2 very nice!!!
That is terrible. Sorry that happened to you and your guild.
I just wanted to address this issue so you understand some of the limitations put oupon us, and why it isnât as simple as just asking someone to work on the weekend. @Razzagor I know youâve been posting about this left right and centre. 
The reality is, even if one of us were to work across a weekend, there isnât much we could do. A few suggestions in other threads were that we have someone who works and monitors things and can contact other developers if anything goes down, or that one of us fulfil this role outside of office hours. This isnât necessary, as I already do so. I am regularly online, and as soon as I see that someone has experienced an issue, I pass the information along to the appropriate members of the team as soon as I am able. Players have a direct line of communication with me, and as soon as something happens I am aware quite quickly.
If someone were to remain in the office to do this, there is little point. I am unable to fix the server issues myself, whether or not I am physically in the office. The same goes for Cyrup or Kafka. Even if one of our programmers were here, they may be unable to fix the issues on their own, and would need assistance from other members of the team. This means that the suggestion that one of us stay in office over the weekend is, unfortunately, not very helpful to either the developers or players.
Another suggestion I saw was that we hire someone part time to only work on the weekends that is also able to fix any issues that occur. This is also unlikely to happen, as any programmer that is able to perform these tasks isnât going to want to work part time on the weekends. Someone that senior would, understandably, be searching for a role that would let them work full time on a healthy salary, and give them weekends off to spend with their friends and family.
On top of all of this, any team member that works across a weekend must be payed overtime or penalty hours accordingly. If there will be no change, it doesnât make sense to pay someone more money to work on the weekend, and the truth is that most people do not want to work on weekends. With most people working through the week in full time jobs, weekends are the best time for our staff to see their friends and family. Developers are people that need rest and downtime in order to work more effectively. That being said, many of our staff do work through the weekends, and I am online to monitor what is happening so I can ping people as necessary. Just because you donât see us in the office, doesnât mean we arenât aware of issues and working behind the scenes to fix things as quickly as possible. This is what happened over the last two weekends with server issues! I let the appropriate personnel know, they worked behind the scenes, and as soon as we were able we had resolved the server issues.
I donât think it is fair to ask us to work across the weekend, but many of us choose to do so anyway. I believe that this speaks to how much we love this game, love this community, and want to fix issues as soon as we are able. I hope this explanation has shed some light onto the truth of the situation on our end.
I wonder if the team could designate a technical support person to be available on-call for weekend emergencies. Essentially itâd be time off unless an emergency occurs. That would only work, of course, if the issues you are having are something within that personâs ability to fix.
Thank you for the clarification on this matter. Particularly my plataform, PC/Mobile, was barely affected, but still it felt really important to urge for a course of action that seemed practical in behalf of our brothers/friends on console because such things happens quite oftenâŚ
Also it brings up some questions:
Anything that can be shared would probably sooth some grievances.
What about an automated process that runs once per minute against all 3 platform Servers checking similar activities that a player normally preforms. This process could Send out a page or alert when a certain threshold is meet. Then the appropriate devs could examine it far more proactively.
If you guys could drop the damn gems prices, you will make more money and will be able to pay someone during weekendâŚ
@Razzagor, at this point in time, and for these issues, the size of the servers arenât the problem. We are investigating everything we can at this point in time to better track down the root cause. Once we know more I will share what I can with everyone. 
@Lyya, as I explained above, we do work over weekends and are all effectively âon callâ to do so. I am the person that makes the call, and our staff reply and help as they are able to do so.
@Strat, we have an internal alert system, but having a person on it is an extra precaution. I am that person!
@Rickygervais, I think you may have missed the point of my post. Having someone working on the weekend wonât necessarily help or solve the problem.
Salty i was sarcastic
but i still would like to see the gems at a reasonable price
Servers are bad currently. Taking ages to load each battle. It comes good for a couple minutes then goes bad again. Yes Iâve restarted game and No itâs not my internet.
Server problems again,everything is taking ages to load
@Fikda please post what platform you are playing on and where so we can look into this further.
