Yeah, the mail that they couldn’t collect. Because, like most people, they were on vacation, spending time with their family.
See, this brings up another issue only we console players have: game play limitations. Any PC/Mobile player, right now, from anywhere with Wi-Fi or a decent data signal can even do something as simple as collect their mail in less than a minute. Heck, they could fly 3,000 miles to be with their family for X-Mas, and ten to one, they would have the ability to log into the game and do whatever. Even just to collect mail while brushing their teeth after X-Mas dinner.
We console players don’t have that. If we are not, metaphorically, chained to our Xbox or PS4, we can’t do squat. We can’t do battles, collect mail, tribute, pets, nothing. We are just SOL for the whole Gems experience. And, you know what, generally, that’s fine. Yes, I would love to do things like collect tributes when I’m “out and about”, but, in the grand scheme of things, it’s not bad.
But, but, when it’s in a situation where you could be 100s to 1000s of miles away from your console for extended periods, this set back in comparison to Mobile players means a lot. Yes, you might say “bring you console with you” or “log into your relatives”. Well, if I’m taking a long trip, like on a plane, I don’t really want to take my Xbox with me. It could be lost or stolen or damaged. And, honestly, it’s a huge pain. Much more than taking a simple smartphone with you. As for the second “option”, not everyone has a current Gen system, and even if they did, no guarantee they have what you play on. They may only have a PS4 but your play on Xbox or whatever.
I know this “tangent” of mine may not seem related to the problem at hand, but I assure you, it is . Things like this don’t just happen for no reason.
As brought up in earlier comments, one reason this happens is the way the mail box limit works. Why erase Mail 1 when Mail 101 wants to come in? Why not just exclude Mail 101 like how every other mail box works in the world, including real ones. Another issue is Leg tasks don’t combine. I understand why, but it is an issue (and hopefully one that will be fixed). But, for console players, this lack of any “on the go” play is an issue as well. And while I “get” why, it is still a problem. And doing anything at all about these issues would help problems like what happened with this player, not occur at all, or at least way less frequently.
Basically, what I’m trying to say here is: this game has its short comings. And while I understand why they are there, it’s not the players fault they are there. It’s not our job to design the game, it is our “job” to play it and support it when we can. But, we shouldn’t be the ones paying for these short comings. I never asked for (nor was never outright told) that Mail 1 deletes when Mail 101 wants to come into the inbox, until today. Yeah, we “all” know now. But, thats a little like closing the barn doors after the horse has already escaped. It doesn’t little good to solve the problem at hand. And, due to the way of running things like this, a player is now out 1,500 Gems that are rightfully his.
How many more players does stuff like this need to happen to before proper action is taken? In my opinion, one is too many. And two is unacceptable. You cant just “sit on your hands” and say things like “sorry to hear that happened to you, but there’s nothing we will do about it” and expect there not to be some outrage. I mean, come on, Sirrian basically outright said they can do something about this, they just won’t. So, of course that will make some people unhappy, and rightfully so.
. It seems like it was the guild’s doing - that there was both enough time and steps that could have been taken to prevent this from happening. While I think it was worth asking to see if something could be done, I also think expecting to be bailed out is unreasonable.
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