MAINTENANCE POSTPONED - New maintenance time: 8pm PT Wednesday 18th March.
We’ll make a new official news post next week with this information as well to make it more visible.
CANCELLED:At roughly 8pm PT Wednesday 11th March the game will be unavailable for up to 30 minutes while maintenance is performed on the game servers and databases.
The downtime will be on all platforms (PC, mobile, Xbox, PlayStation and Switch).
For people in other time zones that’s at: 3am GMT Thursday 12th March 2pm AEDT Thursday 12th of March
Thanks for your patience while this necessary work happens!
@TheIdleOne yes we will be trying to get a warning message in the game too, but I wanted to post here as well just to spread the word as much as possible
@Fleg this is part of the warnings we’re going to be giving so not sure why your comment came up? =/
Only a tiny fraction of people read these forums. I can’t stress enough how important it is to have multiple ingame warnings. Something like 30 min, 20 min, 10 min, 5 min warnings all separate popups ingame. Otherwise prepare yourself for the onslaught of tickets for losing delve sigils or gw matches.
It’s not in game yet because it’s much faster for me to make a forum post than it is to change and upload game files, but there’ll be a message in game.
The F2P I currently play (and pay) the most tends to have ~8 hours of downtime once per week. We deal. It’s announced in advance, and there tend to be minor-but-appreciated in-game compensations for it.
Changed it to PT… Hopefully that makes things clearer. It will be 4 hours before daily reset on Wednesday the 11th for our North and South American friends.
And 4 hours before reset on Thursday for everyone else
Yeah but you have to go on the basis of the weakest link, and if we are being honest, some people are idiots that wont read it, and will blow up the forums and support about it lol.
If the ingame warning is only going to be the yellow ! that is currently showing I can guarantee you tonnes of people will be caught off guard because few people click on it. It needs to be one of those flash offer popups for people to notice.
We are doing everything we can to get word out, and I’ve already pushed social posts, and will schedule more.
Thus far it will be shown on the icon in game, and the loading screen. On top of that there will be posts made across our social accounts, and these forums. If we can add it to other places in game we will, but it may not be possible without making larger changes.
If it’s just not possible to have a “flash offer” style popup warning of server shutdown in x minutes then I’ll stop harping on about it. If it is possible then you would be crazy to not do it.