Two things, two different topics:
The way Delve is set up I am completely on board with “higher levels get a better starting multiplier than 1x”.
I think it is wrong that a person who can complete a level 500 Delve gets the same reward at that level as I do for moving from 30-40. So long as we’re talking players at my level, those are not equivalent efforts. Even if it’s something minor like “level 300+ gets 2x for +0 and 3x for +10” makes it sensible.
I also think it’s wrong that players are encouraged to push on via a 2x multiplier before they might’ve become aware of all of the mechanics. Here’s how I feel like the userbase breaks down:
- 97% of players don’t interact with any community at all.
- 2% of players only interact with global chat.
- 0.8% of players come to the forums.
- 0.2% of players go to reddit.
I’ve already seen one reddit post from a user who is stuck at level 40, and thinks Delves are terrible because they are too hard. I can take, from his post, that he isn’t aware of how early in middle-game he is. He’s probably beating pet rescues and dungeons just fine, and doing the best in his inactive guild for raids/invasions. So it’s a shock to him that before he’s even hit 10% of the content in a new mode, he’s completely unable to proceed.
Now, most of us here would have a chuckle: level 40 isn’t tough to pass in any of the factions. If you have the right troops. We only know this because we talk to each other a lot, and if someone tells us something’s easy we say “prove it” and generally find out how they did it. This guy is so isolated from the community he thought he was a big fish.
There are a ton of users like this. They only register for the forums/reddit when something happens that makes them really upset and they need to vent. So it’s exceptionally important that the game communicates a lot about its mechanics, because none of these people even know the guide on Zendesk exists.
I feel like this is a situation where the devs make their life harder. They seem to assume every player reads the forums daily and watches every stream. They don’t make many efforts to spread that information via the game, which is how 100% of their customers interact. Even making a small move like a permanent News item that says, “Hey, there are guides to Delve at this site!” would be a good move.
That said, I think even with impeccable tutorial content:
- 90% of players would ignore it and assume they can figure it out as they go along.
- 10% of those are right.