What you were expecting to happen, and what actually happened:
Today they sent me a second mail with 200 gems, I dont understand if it is a bug or they are just generous and I didnt redeeme yet. What should I do? Is it a bug or not?
How often does this happen? When did it begin happening?
Today they sent me a second mail with the 200 gems Steps to make it happen again
A) Odd thing to report
B) People in our guilds got those at different times. Would be a weird bug
C) 400 gems seems somewhat fair so thanks for the 2nd round of gems