Soul bonus ended too soon?


#1

After completing my last Arena-match a few minutes before the reset-time, I noticed I was only awarded 800 Souls instead of the 1600 Souls…


#2

Sorry about that - we ran it as close as we could to the event changeover.
If you contact support, they’ll check your logs and make sure you don’t miss out on any souls though.


#3

Ah ok, thank you :smile:


#4

Me too. I was happy to finish last battle 1 min before deadline and then … 800 souls lol :D.


#5

The same here! I made a screenshot (F12 in Steam), but can not find it now - the folder GoW is missing in folder user\documents. :frowning:


#6

You can find your screenshots in Steam under the [View] tab and click [Screenshots]. In the Screenshot Uploader select Gems of War under [Show:] and press the [SHOW ON DISK] button. Alternatively, you can find your screenshots manually under Steam\userdata\<communityID>\760\remote\329110\screenshots\ .

(But I don’t think you’ll need any screenshots as proof though)


#7

Thank you! I found it. Finish at the last minute (5.59.25) lol: