PVP battle fails to load completely

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_[Please check the known issues list before posting a bug](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile/41214._

Platform, device version and operating system
Eluktronics P650HP6-G , windows 10

Screenshot or image

What you were expecting to happen, and what actually happened
Started a PVP battle. The game only partially loaded. No mana icons were displayed. Only 3/4 troops were displayed for the opposing team. The program itself did not freeze as menus are still accessible.

How often does this happen? When did it begin happening?
It just happened for the 1st time following the 3.5 patch.

Steps to make it happen again
This happened at the start of the PVP battle, before any actions were taken.

Thank you for your report! This is a known issue. I’ve sent you some compensation.
https://gemsofwar.zendesk.com/hc/en-us/articles/360000278855