[Contact Support] Battle won't load

Platform, device version and operating system:

Screenshot or image:

What you were expecting to happen, and what actually happened:
I was expecting the battle to load, but it didn’t. It’s been five minutes and nothing has happened. I’ll have to restart the game and it will be counted as a lose. I don’t like losing and when it’s not my fault I hate it even more. Can you remove the defeat?

How often does this happen? When did it begin happening?
Sometimes it happens. Today.

Steps to make it happen again
Just play PVP. Sometimes it happens.

My invite code: ATREY_FHKR

Hello :slight_smile:

For your account safety and security as this issue will require more detailed investigation, please contact Support via Ticket about this particular issue.

In the Support Ticket please include:

  • Your Invite Code
  • Any details surrounding your issue of battles not loading in PVP
  • Ensure you have the latest version of Gems of War installed.
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