This started happening to me today. Trying to begin new Delve, but it crashes to the Xbox home screen every time I try to set my team
Another new crash location. During tribute collection as the kingdom report was scrolling. I usually skip the report detail, but my phone rang, so it was scrolling and crash.
I made a post about this continuing issue.
I went to the support page, but there are far too many choices for my simple mind to comprehend.
As far as I can tell, the problem is when my wifi disconnects, even for a little bit of time. In the past, Gems would just let me click Retry when the connection fails, but since the last update, the game kicks me out. Not a problem if I’m collecting mails, but if it is a GW or Delve battle, it is more than frustrating.
FWIW, the game crashes both of my xbox one consoles, which are both using wired connections.
I am only adding additional crash information to this thread. As such, it has been a while since I posted here. Rest assured the crashes are still happening multiple times a day.
If you haven’t sent in a ticket yet, please do so @mfeforever.
Almost three days ago. Sort of my point in asking about expected response time, in the other thread!
New crash data to report. Having received notification of a guild member triggered oet event, I started the game. On the initially displayed pet event banner, I selected rescue. Upon selecting the first battle, the game crashed, These steps were repeated three additional times with the similar results. On the fifth time starting the game, I selected dismiss on the initial pet event banner and immeduately entered the pet event through the menu. I was able to complete the event, collect the event rewards and exit the game without firther issue,