Platform, device version and operating system:
Screenshot or image:
What you were expecting to happen, and what actually happened:
I finished the campaign, and collected the rewards. Then, purchased the capmaign pass. The “collect rewards” tab is grayed out, and it shows that I collected the paid rewards from the campaign pass. But, the weapons and troops are all locked out on my account still.
How often does this happen? When did it begin happening?
This is my first time buying the campaign pass.
Steps to make it happen again
It won’t ever happen again if I don’t get what I paid for, as I won’t make any further purchases in game if so.
Edit: SOLVED. Rewards were in mailbox. Sorry for the misunderstanding.