No Sunbird in my game?


#1

Hi,

I noticed that sunbird does not exist in my game.(Xbox one)
I was on vacation when it dropped,so I missed collecting it.
Forest troll also dropped when I was away,and he can be seen in my unowned category.
Sunbird does not show up in my owned,or in my unowned.
Is this a bug or what?


#2

Still no answer huh?

I don´t think Sunbird is a must have troop,but I´d still like to have it.
Guildmates keep suggesting lineups with Sunbird in them,so…
WHERE IS MY SUNBIRD???


#3

Are you running the latest update of the game? This is indeed unusual. Please contact our support here https://gemsofwar.zendesk.com/hc/en-us so we can help you further.


#4

Ive got it when i could buy it with glory or it was the event , don’t know 100% sure and its a good troop its legendary but yes it don’t find it either in the chest now.


#5

Yes I´m running the latest update of the game.
I submitted my question in the support ticket section,in the link you provided.
I hope that´s the right way to go.


#6

@Saltypatra @ozball I know this is a potentially unrelated issue, but would you mind running this by one of the console devs to make sure that Sunbird is in the drop pool on Xbox and PS4?

I just checked my collection and have fewer Sunbirds than I might expect - few enough that the ones I bought for glory might be enough to account for all of them. There was a similar issue with Totem Guardian a few months ago where it didn’t get added to the drop pool when it should have and it would be nice to rule out the same thing happening here.

@strat - have you pulled any Sunbirds from chests?


#7

I’ll be sure to check tomorrow, and post after I look.


#8

Same happened with nyx couple month ago


#9

Ok. I’m opening my Chests on Monday for the ‘ScorpionKing’ Mythic, so I’ll know more then. But looking at Sunbird I’m just past Legendary (exactly where I would leave it normally when using Glory packs). Very Suspicious, but not proof…


#10

I opened about 1000 mixed glory, gem and level 5 guild chests today and got zero sunbirds.


#11

I too have gotten zero sunbirds beyond what I purchased with glory.


#12

I’ll pass it on tomorrow. :slight_smile:


#13

I’m thinking Lampey is missing from glory chests.


#14

I thought I was having bad luck, but had only opened about 1000 with no Lamprey. Got one yesterday from gem chests, so you may be right.


#15

I would like to confirm that I am also experiencing Troops that exist in the game that I cannot find in the Troop list.

It started with Scorpius… I could not find him either in the Owned or Unowned list. I had to re-start the game multiple times. Then magically he would show. Trying to support your comment and say from my observations is there is something definitely happening on PC too