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No Bounty rewards (xbox)

I finished this Bounty at rank 9th or 10th but didnt receive the 200 gems and 2 minor orbs in mailbox. I received all other rewards like GW no probs.
Another member of my guild didnt receive for the 2nd straight GW her GW rewards but she received her Bounty rewards! She was online DURING weekly reset, maybe thats the reason of her problem? For my case, I was not online during reset but loaded gems 2-3 minutes after weekly reset.

Should I submit a ticket or will these Bounty rewards (for me) and GW rewards (for the member of my guild) come in mail later today? @Ozball

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No bounty rewards for me either. I finished 21st.