Platform, device version and operating system
PS4 Pro 1TB
Screenshot or image
What you were expecting to happen, and what actually happened
While battles are being loaded, I expected to see the usual troop illustrations (on the left of the screen, and on the card itself on the right – troop on front and traits on back).
Instead, I see no troop or trait graphics, and the areas are ‘transparent’ with background scene visible.
Edited to add: The troops DO show up for a split second, but then disappear right before my eyes. I felt I needed to add that part for the devs to know the troops DO appear at some point but just don’t stay there.
How often does this happen? When did it begin happening?
It happens with every battle in the new kingdom ‘Sin of Maraj’
Steps to make it happen again
I just play any battle within that kingdom and it happens during loading before battle starts (Quest, Challenges, and Explore)