solar
1
Platform, device version and operating system:
PC & Mobile
Screenshot or image:
What you were expecting to happen, and what actually happened:
I was trying to load the game, but just hang on the loading assets screen
How often does this happen? When did it begin happening?
began at weekly reset. still ongoing
Steps to make it happen again
close game, open game
6 Likes
junette
2
yep same here. Stuck on loading screen
Koromac
3
Confirming the issue on Steam / PC. It just won’t load any assets.
tjeerdk
5
hanging at same spot (e in assets)
Thanks for letting us know. I have also posted in the other thread regarding this issue, stating that we are looking into this and a fix now.
5 Likes
Kory
7
Same here. Tried to reinstall, followed steps: https://gemsofwar.zendesk.com/hc/en-us/articles/203464985-I-m-on-Steam-and-the-game-has-connection-errors-on-startup
Still not working. Glad to see this post, seems it’s not on my end after all.
Same, restarted everything but still hangs when “Loading assetts”
Progress bar gets further on mobile but stilkl doesn’t load
PC Win10 x64 19041.630
Android 8.0.0
Kafka
9
I’ve made an article if anyone wants to follow it to be notified once the issue is fixed, or wants to link anyone else:
https://gemsofwar.zendesk.com/hc/en-us/articles/360002183496
5 Likes
Kafka
10
The issue should be fixed now, we will send a little compensation out tomorrow during business hours.
3 Likes
Kory
11
Thank you, that was really quick! Now let’s check out the new week