Guild chat resets on restart

Support
1

A lot of times when starting GoW or coming back to the app and starting chat, I’m being asked if I want to connect to global chat. Then I’m being greeted by a blank screen when entering guild chat. This is especially annoying since we share Tower of Doom progress via guild chat.

What you were expecting to happen, and what actually happened?
I expected to read the guild chat with messages sent in the last few hours/days

What are the steps to make it happen again?
Restart the app, use some other apps without closing GoW

Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!

1 Like
2

The blank screen thing is on the “Known Issues” list as fixed in 4.3.5. What isn’t on the list is an acknowledgement of the “Would you like to connect to global chat” being a gatekeeper for guild chat. It’s irritating, and a lie: if you select “Yes” you simply get taken to the chat screen, where Global is/is not selected based on your existing preferences.

@Kafka, I mentioned this a couple of weeks ago, but the thread languished (and in the meantime, the blank chat issue was added to the list). Can you please look at the spurious connection messages also?