Platform, device version and operating system:
Xbox One Screenshot or image:
What you were expecting to happen, and what actually happened:
When doing explore when completing a Boss fight when I collect the Boss chest the game freezes and I’m forced to restart the game. I was expecting to continue after collecting rewards. It inly happens after Boss fights and not all explore runs
How often does this happen? When did it begin happening?
It happens every time I collect the rewards from a Boss chest in Explore. It started a few weeks ago and I randomly do explore
Steps to make it happen again
Play explore and fight boss
Is it just the chest or does it happen when combining multiple tokens?
Because the freezing when combining multiple tokens has been an issue for me on Android as long as I’ve been playing.
For me it happens once I’ve collected the boss chest rewards, I’m back on the difficulty select screen and THEN back out from there. I can carry on in that kingdom doing runs with no issues, but as I tend to back out to look for 20% mythstone bonus kingdoms when I press circle to back out of explore that is when it freezes. Chat is still active but the game interface is frozen