Checking back in.
We’ve done what we can on our side. We believe that it isn’t fixed because something needs to be done manually on our chat server provider’s side. However, due to it being Easter we’re not sure how long it will take.
It’s currently almost 2am on Easter Monday here, so we can only wait at this stage, if it’s still busted during the day I will let a dev know again but I’m not sure there’s anything else we can do until proper business hours on a business day. We’ve done as much as we could so far.
@awryan Gems of War has its entirely own dev team who do not work on PQ3 at all.