Error in store purchase


#1

What you were expecting to happen, and what actually happened?
Was buying Chalice of Gems. Got message that there was an error and was not charged, but steam account shows I was charged and 19.99 taken out of my steam wallet

What are the steps to make it happen again?
Make another purchase

Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!
no

game name. tlgs mario-x


#2

You need to contact support so we can solve this (we may need/give information that we don’t want posted on the forums, like passwords etc)


#3

Got solved after support ticket was sent. :smile: