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Watch out XBOX ONE ISSUE price! Admin READ!

Guys, I start GEms of WAr and it came a Screen when there are 2 Offer at 0 € ZERO €
I had think a bout a gift for the new year, I have click to the 0,00 € botton but when i t was finisced, the GAme take from my pay pal 49,99 €!!!
Pls contact me to understand how to refound my money pls and check for the price.
I’m waitng fior unswer.

Submit a ticket to Support:

https://gemsofwar.zendesk.com/hc/en-us

Which one selection?

Account Management
★ Save your progress in Gems of War: Account Linking
Link your account before a Gems of War update
My account is deactivated
How do I create a new Hero on Steam?

Shop
★ Why I am unable to access the in-game shop?
Steam: I haven’t received my Steam DLC
iOS: App Store Undergoing Maintenance
Android: App Store Undergoing Maintenance
PS4: No Content Available
In App Purchases
Do I miss out on Subscription Rewards if I’m unable to play for a day or more?
I cannot initiate a purchase on Steam
My game disconnected right as I was buying something. How do I know if I received my purchase?

At the top right, there should be an option to “Submit a request”. You may need to create an account.

OK ty for help