[ps4] purchased a pack of gems and did not get them


#1

As the title says I purchased Gems Pack for a value of 24.99€. I commit the mistake to take it on the PSN, not on the game and the gems WERE NOT DELIVERED !

This is just stealing people !! Tell me how to solve the problem QUICKLY

Order Number : 13078556493
ID PSN : Hiruma9702
Purchase Datet : 16/07/2016 @ 05:05 PM


#2

Best and most quick solution is to submit a ticket to 505Games


#3

That’s what i’ve done. Thanks


#4

Still no reply from 505 Games support.

New Achievement unlocked : Get Stolen by a crappy P2P : CHECK !!


#5

I have always been satisfied with 505 Support when things go south. You should have received an automated response, and someone will be in touch.


#6

What does this mean, also on weekends they are alot slower


#7

It means that untill now and untill things change, I can consider myself stolen !
And having paid for something I’m not even sure to get one day, you should understand how I feel.
Why does it work fines for everyone else ?
Anyway I didn’t put much money on the game before this kind of incident if this really what we can call that.
It’s gonna be a lot less now …


#8

It does not work for everyone. I purchased deathknight armor and had to wait 48hours.

This is a bug that some have and some do not