Endless loading on gem screen

hey guys just having some trouble when i log in i get put straight into the buy gems page which then continues to load forever it happens everytime i log in i play on steam so i tryed uninstalling and reinstalling and still the same issue it started when i tryed buying a $50 bundle and has not worked since so im unable to play any advice ?

also tryed sending a message to admin wont send

Uhh where did you try to send a message to admins?

Issues are usually reported here: https://gemsofwar.zendesk.com/hc/en-us

yeah thats where i tryed but forsome reson it did not seem to send :confused: having the worst luck today aha

What error did you get? (DID you get an error?)

nope it just tryed to send and froze i send a messge threw here to the admin though so hopfully i get a quick reply

Submitting a ticket through this page froze? https://gemsofwar.zendesk.com/hc/en-us/requests/new

yeah that seemed to send that time cheers mate hopfully i get a reply fast im really keen to get this pack and open all the chests aha

1 Like

deleted these two and it now works XD
C:\Users<YourName>\AppData\Roaming\com.infinite-interactive.GoW\Local Store\HeroSteam.json
C:\Users<YourName>\AppData\Roaming\com.infinite-interactive.GoW\Local Store\NotificaitonSteam.json

1 Like