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Game is stuck loading while trying to access the shop

What you were expecting to happen, and what actually happened?

Go to the shop to buy the new troop, but I cannot access the shop. This is on my alt account. The shop usually acts a little buggy, as in I can typically only access a couple of sections in the shop. Glory rewards, and I think maybe weekly event. I can’t access the offers tab either. Typically I can do this on my alt, but the money is always wrong. As in, if an item costs $49.99, it shows up as $4,999. I’m guessing this is because I have to use a multiple accounts app on my phone to use the different accounts. But, I’ve never had issues at least accessing the store and purchasing the new troops on my alt account. When I try to open the shop, the number where the gems should be is greatly exaggerated. Maybe an error on the server? My actual gem count is a little over 9,000.

What are the steps to make it happen again?

Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!

Screenshot_20180730-021515

Back to working again. That was odd. Screenshot_20180730-035041

1 Like

Although, if someone has an explanation for this, I’d be interested in hearing it. Screenshot_20180730-035326