With all due respect to the bug report format.
I have some questions about the photos your using as evidence to support your claim.
Such as how is it you have 3 seperate matches for 3 gems on the board at the same time without any cascade movement on the screen?
What happened to your Brown Storm?
And if it’s on Xbox then surely you could of made a recording right?
I have a video of this. Along with 100 others. If you want videos than look at my other posts. You cant fix this. I gave them the exact time and place to find this instance within my account which I believe they have access to.