Platform, device version and operating system:
PS4
Screenshot or image:
I don’t have any as leaderboards were reset.
What you were expecting to happen, and what actually happened:
I finished 7th place on the PvP leaderboard last week but didn’t receive the correct reward, only the default one for not even finishing in the top 1000
How often does this happen? When did it begin happening?
First time this has happened to me.
Steps to make it happen again
Hopefully won’t happen again
Thought I would post this rather than submitting a support ticket because I believe it also happened to others on different platforms too.
Please can the devs review what PvP rewards were issued at reset this morning? Thanks
Yeah, I figured from what I had heard this may be a more widescale issue so wanted to give the devs a chance to look into it before sending a support ticket myself.
If it has happened to multiple people across several platforms for whatever reason it would maybe be quicker for them to identify why this happened on a large scale rather than support staff having to reply to multiple individual tickets?
It may be a bigger issue, but you need to make sure you get you’re reward. I don’t think they were reimbursing people for certain losses unless they filed a ticket.
No need for tickets I’m hoping (just waiting for confirmation on that if that changes we’ll let you know.
I’ve made the shortest article in existence about the issue here, if you hit the follow button in the top right you’ll get notified of any changes to the issue (ie, if we do one blanket solution to send out everyone the correct rewards or if we’ll need everyone to send support tickets I’ll add the support link and instructions): https://gemsofwar.zendesk.com/hc/en-us/articles/360001050916
