The 2.0.5 update has just hit PS4 and Xbox One. Here we will list the known issues of the update. Please also list any issues you’d like to report in this thread.
Updated: 18th November 2016, 12:30PM AEST
Hero Classes
- Completing the Orbweaver quest line in Zhul’Kari was not unlocking Orbweaver class correctly. Status: This is now fixed. The only players that would have received this bug would have been on XB1 within the first couple of hours of update. If you were affected by this, please contact support.
- Bonus masteries from classes are not shown separately on the Hero Overview tab. They are included in Hero instead. Status: Will be fixed in next update
- Familiar trait icon is missing on the trait display of the card. Status: Will be fixed in next update
- Weapon bonuses aren’t applying for Mechanist and Warden classes. Status: Will be fixed in next update
- Class progress on the map screen is not displaying the correct progress. Status: Will be fixed in next update
- Hero class troop type and kingdom is not being tracked for completing tasks. Status: Will be fixed in next update
- Active Hero class is being shown as inactive in the class menu, and vice-versa. Status: Will be fixed in next update
Kingdom Power
- Gold bonus from 4 star Kingdom Power is not included on the Income tab of Kingdoms. This is a display bug only, as it should still be awarding correctly. Status: Will be fixed in next update
Chat
- Chat shows as “Unavailable”. This will remain so for the duration of this update, due to some third-party issues. Status: We are tweaking this and are aiming for approval from Sony and Microsoft in the next update
Armor
- Some Armor (such as Dragon Armor) can have incorrect offsets throughout the game, such as the helmet being too low. Status: We are fixing for the next update
PvP
- Some players are unable to access PvP. Status: This should be fixed now
- Rare cases of some opponents starting the game with an empty board of gems. Status: This should be fixed now
- Switching to the Defenders tab can appear the game to temporarily lock up for some users. Status: Investigating a fix. If it happens, please wait at least 10 seconds to see if the game recovers
- Swapping defense teams may not save correctly. Status: Investigating
- Ranked rewards screen shows the incorrect standings and rewards. Status: Will be fixed in next update, but is only a display issue. The rewards mailed at the end of the week should be correct according to your actual rank seen on the Stats or Leaders tab in the PvP Menu
- Some people are occasionally not receiving their PvP Tier rewards.
- Players sometimes seeing the Tier Rank up result even though they are that rank already.
- Tier reward replaced with empty defense rewards
Guild Roster and Guild Activity
- Last played time shows as ??? and times are no longer shown in the Activity Log. Unfortunately Microsoft raised some issues to do with showing times of other users. So we changed this to get the update passed. Our next update will involve the guild rework, so we will rework this menu anyway.
- Profile screen showing the incorrect number of days since players have joined a guild Status: Will be fixed in the next update
Guild Masteries
- Guild Masteries are not applying to non-PvP battles. Status: This should be fixed now
- In some circumstances, if you load the Hero menu early in the game (eg. before going into battle or the guild menu), it wont display your Guild masteries. This is a display bug only. Status: Will be fixed in the next update
Sound Effects
- Sound effects stop playing over time. Status: Should be fixed in the next update, but it could be a part of a bigger issue. Please let us know if you notice any specific areas of the game where sound effects degrade, as this may help us track down any further issues relating to losing sound effects
Spells and Traits
- Devour & Web can be activated on Impervious troops. Status: Will be fixed in the next update
- Death Mark is not activating within the first two turns. Status: Will be fixed in the next update
- Plague’s spell is not affect health. Status: Will be fixed in the next update
- Stealthy trait’s effect can leave the board in a frozen state. Status: Will be fixed in the next update
- Summoning a troop may not summon it with any unlocked traits or ascension bonuses. Status: Will be fixed in the next update
- Traits have been reported to activate after death. Status: Will be fixed in next update.
- Killing the final enemy with Gloom Leaf’s last trait freezes up the game on PS4. Status: Still investigating.
- Attempting to summon a troop to the team when no free slots are available will cause spells to prematurely end turns, resulting in gems converted/generated to go to the opposing player. Status: Will be fixed in next update.
- Mana Burn effect does not play.
- When hit with split among random enemies damage, Barrier effect will lag
Troop Collection Menu/Troop Sorting
- Available troops and troops shown in the ‘Show All’ view are not consistent. Status: Will be fixed by the next update
- Sorting filters are not updating with changes. Status: Should be fixed in next update
- You can filter troops by “No Troop Type”, which displays an empty troop list. Status: Will be fixed in the next update
- Troop Filter for Level showing 15-1. Status: Will change to be like PC/Mobile, removing the level ranges and just saying Level instead.
- Troop Filter for Upgradeable showing 14-1. Status: Will change to be like PC/Mobile, removing level ranges and just saying Upgradeable instead.
Localization
- Burning Scythe hero weapon needs correct french translation. Status: Will look into it, we share localization with PC/Mobile, so we will update when they do. This applies to almost all localization issues in this section. If there’s no status next to it, then see here.
- Open All Mail needs translations. Status: Text will be changing to ‘Claim All’ like PC/Mobile in next update, which is localized.
- German Leonis Banner text not correct. Status: Will be fixed in next update
- Teraxis Spell text is incorrect in French. Always showing the same value instead of applying magic. Status: Will be fixed in next update
- Burning Scythe hero weapon missing disease (‘Erkranken’) in German. Status: Will be fixed in next update
- Daily task to open one gem key makes no sense (possibly auto-translated). Status: Will send off for proper localization
Tasks
- Revenge battles not counting towards revenge tasks. Status: Will be fixed in next update
- Explore battles counting towards revenge tasks. Status: Will be fixed in next update
- Some tasks not giving out rewards. Status: Under investigation. Anyone who can confirm this is happening please send a video if possible.
- Hero class with ‘Counts as X’ bonus activated not counting towards task completion. Status: Will be fixed in next update
Store
- Sometimes real money items are not populated within the store (PS4 only). Status: We have a fix going out with the next update.
Other Issues
- Arena and Casual PvP wasn’t applying difficulty bonuses to rewards Status: This should be fixed now
- Receiving troops from chests would show it’s current rarity instead of base rarity Status: Will be fixed in the next update
- Teams with 4 or more team bonuses break the card display. Status: Will be fixed in the next update, but is only a display issue. This does not affect the game at all
- The Settings menu appears behind the reward banner menu. Status: Will be fixed in the next update
- Troops can be moved off screen into incorrect positions.
- A different match of gems rarely showing as oversized on the puzzle board, when another match is being recommended and pulsing. Status: Will investigate, no ETA on a fix however
- Serpentine Dagger hero weapon shows a Boost Ratio 3:1 tooltip, yet nothing in the description is clear as to what is boosted.
- Dragonator 8000 hero weapon missing silence tooltip. Status: Will be fixed in the next update
- Mail icon won’t disappear for a few seconds after exiting the mail menu after claiming all mail.
- Troops receiving large stat bonuses on revival.
- Mana Burn tooltip is not showing up. Status: Will be fixed in the next update
- Entering an invalid code into Redeem Code that is 10 characters long will present the player with the option to Quit (XB1)
- Unable to invite players to guilds where their name codes contain expletives/swears (PS4) Status: Will be fixed in the next update
- Battle already ended message appearing incorrectly
- Sometimes pressing the confirm button when selecting an object will act as if the button was pressed twice
- Event Chest screen shows the event troop name without spaces and not localized. Status: Will be fixed in the next update