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Clicking Troops can take a very long time

Platform, device version and operating system
Windows 10

Screenshot or image
Nothing to screenshot

What you were expecting to happen, and what actually happened
I click the Troops button on the map screen and sometimes it takes an extremely long time to load the Troops screen. I expect it to load quickly. Sometimes I kill the game and relaunch because it takes too long.

How often does this happen? When did it begin happening?
It’s happened for a long time. I haven’t noticed any pattern to when it happens. I’d guess it happens about a third of the time.

Steps to make it happen again
Click the Troops button