I thought I would create one post for this announcement and then cross-share it in the relevant threads as these are all linked.
This past week some of the main issues that have been reported are:
- Soft locking on reward screen (rewards are still received)
- Achievement for “If I Were A Rich Man” not progressing
- Incorrect resource displayed in Legends Reborn event, and not the Forest Herb (event progress is collected - graphical issue)
Also, the Battlecrasher missing from the Journey Event while the Vault event was running over the weekend. While it has already been addressed, just wanted to mention it here as it was also a critical issue. Compensation for this has since been sent out to all players
This is not to say there have not been other issues, but these have been the main ones I’m mentioning here, which will make sense in just a moment!
We have found the cause and fix for the 3 listed issues above, initially, these could only be fixed in a client update (not till v6.5) but the team is pushing them to go out in a hotfix as soon as possible.
The fixes for these issues are still being processed, though we’re hopeful that we can get a hotfix out by mid next week.
If there is any further update on this, I’ll edit this post or comment below.
Again, appreciate everyone’s patience as you see me zooming through the forums. I do have a number of tabs open with some other issues I am working to get replies/answers to currently as well!
Jeto (she/they) - Support Human