What you were expecting to happen, and what actually happened?
The game was consistently crashing and a request appeared asking me to unistall and reinstall the app. This had appeared several times and stops the game from working. A force close usually fixed the issue but this was now constantly appearing when trying to play pvp, check rewards in the mail or retrieve kingdom rewards.
Upon doing so it did not log me back in and asked me to make a new account.
I simply need to know how to get back in as this is rather frustrating!
Any help is much appreciated.