UI Display Issues

Support
1

What you were expecting to happen, and what actually happened?
The UI has gotten a little wierd today. My activity vs chat button on the Chat Guild window is missing. Also when I collect from cities the numbers don’t fit in the UI box at the bottom. Heck the UI box doesn’t fit in the UI box at the bottom.

I am on an iPad Air 2 if that helps at all.

What are the steps to make it happen again?
The guild chat window UI problem occurs each time I open the window. The resource collection UI problem has happened each time I collect my gold + kingdom resources

Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!
I will see if I can edit in some pictures from the iPad.

982×568 105 KB

1637×1228 2.02 MB

1637×1228 1.99 MB

-Razlath

2

So generic suggestion: Have you tried uninstalling and reinstalling the app?

iOS Cloud should remember you hero so you won’t lose any progress, but if you want to make double sure I suggest linking your account up (if you haven’t already).

If you still have the issue after reinstalling, I’d email our support team.

3

Uninstall and reinstall seems to have corrected the issue. I was having a similar issue on the troops window as well, the buttons across the top were not there. Chat and troops buttons are now restored, I expect the gold collection screen will be as well once I have the opportunity.

Thank you very much for the suggestion!

-Razlath

4

Glad to hear it’s fixed! :grinning: