Thanks guys. I’ve sent an email for both me and my mrs.
I liked because your picture made me laugh xD
My 400 glory was refunded via in game mail this morning, as was our lasse’s.
I specifically asked for Wild Fang only and got 400 Glory.
I stated I bought the pack on purpose and they still apologized.
@Sirrian @Nimhain Your customer service people are top-notch. 11/10
Generic reply and return to everyone is easier I guess; probably handled by a bot
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Sure, but it means their default response is “full satisfaction”
Defo buying 5-10 next time it happens
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I should have thought of that.
“Whoops I bought 33 packs before I noticed. I was spamming X, X, Square.”
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Same issue on Xbox one.