When I logged in the game on the PS4 earlier; in the mail was the regular guild prizes and one extra reward.
This one said “Thank you for your feedback […]” I don’t remember the text enough to quote the rest but, it said something about the team always working to improve the game. The reward (again, I don’t remember the exact content.) was a few keys (gem keys no less) 2000 souls and 4 (or 5?) maps.
This is very cool and I can only guess that everyone got it.
I don’t know if it’s linked to the recent bug that came to the PC and mobile side, or if it’s just a way to encourage constructive feedback but either way, it feels like it was not necessary and just a nice gesture, so thanks a lot guys.