In that case, I think the mails have 6 days expiry so you don’t have to collect the seals until personal 1500 is reached.
At least we seem to have worked out the bug.
I’m also affected.
My guild’s won a total of 3 times:
1st time I was already at 1500, the mail came, but I didn’t get any extra seal at all.
2nd time the mail came post reset and it added 50 to my bank as well as current weekly contribution, which means it’s useless as I would have hit 1500 on my own regardless.
3rd time, today, I’m already at 1500, and this time I received 50 seals for real, so I now have 1550 seals in my bank. It still says 1500 on my guild tab.
the victory seals i collected yesterday were still not added anywhere besides my personal total seal count (so no personal weekly and no guild chest progress)
i had 1500 seals before i collected the victory bonus and it stayed 1500
i got another mail today but will collect it when i get home where i can make more convenient screen shots
Terri got 0 mails, and therefor 0 seals. I got 1 mail, and with it the 50 seals.
We both created a ticket at the end of the week, and got reimbursed 200 and 150 seals respectively.
As you can see on the SS above, I was ready to collect my 1500 seals. I was expecting my seals count to become 2150. However since I got 100 seals on my weekly seals already, I only got 1400 seals.
According to this, it is functioning as intended. Early collection counts towards your weekly total. Later collection can’t count against your total because it is already maxed, but still adds 50 to your seal count. So if you’re a minmaxer get to 1500 before rollover tuseday, or hold off on picking up your mail.
The way it is working on consol (PS4) (I have verified this a few times) if I get the 50 seals before I have my 1500 then it is rewarded as though it was claimed normal. If I already have my 1500 thenit gets added to my overall total. Basically if you get it early then it’s worthless. I try to get my 1500 on Monday so I get all bonus seals. I have not verified if it counts towards the 40k as I just assumed it did.