(Resolved) Game froze with 2 bounty troops ready to cast

Bug Reports
1

Platform, device version and operating system:
Android

Screenshot or image:

Screenshot_20181026-161602
Screenshot_20181026-1616021023×762 659 KB

What you were expecting to happen, and what actually happened:
I was trying to cast Parrot, gems missing from board. Game froze

How often does this happen? When did it begin happening?
So far just this one time
Had to reboot device

Steps to make it happen again

2

Hey there @Mariana

Sorry this happened :frowning:

  1. What model Android and Android version are you using? (you can PM this to me if you feel more comfortable)
  2. What happened just before the game froze with the parrot?
  3. What Weapon + Affixes is your Hero using?
  4. Were there any Doomskulls on the board before this happened?
  5. What gamemode did you play before this battle?

Please check your in-game mail

3

1.) Samsung Galaxy Tab A
2.) I don’t remember
3.) Flame Soul
4.) I don’t think so
5.) Bounty

4

Thank you, I’ve added this to a report we have - there was an issue in 4.0 where the Flame Soul caused the game to freeze but QA couldn’t reproduce the issue in 4.1 so we thought it was fixed. Which version of Android are you using? What affixes are on Flame Soul?

  1. From the home screen, press the Settings Button
  2. Then select the Settings option
  3. Scroll down and select About Phone
  4. Scroll down to Android Version
  5. The small number under the heading is the version number of the Android operating system on your device.