[Not a bug] Player's event score reset to 0. Glitch or Penalty?

[ny4s]

Platform, device version and operating system: mobile

Screenshot or image:

the score of our recruit on Fallen Silent event got reset to 0 recently. was it a random glitch or an intentional penalty (i.e. should we keep him/her)?

[awryan]

Player was most likely banned from the game.
Do you have their invite code to check to make sure?

[Lorien1973]

“Fallen scores”

[ny4s]

thank you. that helped