Missing invasion tower kill

Xbox1

I killed 4 towers in invasion and at the end of the battle it only showed 3 towers were killed.
Happened once. Since there is no way of knowing if that battle was supposed to give sigils, potentially lost extra reward.

https://gemsofwar.zendesk.com/hc/en-us/articles/360000305315-Enemy-troops-do-not-die-and-the-game-is-frozen

  • Are you using WiFi or Ethernet connection?
  • Can you remember whether or not the ‘ghost troop’ or ‘empty board’ was killed by either:
  • A Doomskull match
  • A spell that ‘Explodes’ gems which targeted a Doomskull?
  • Any other Troop that casts an explosion spell.

If you have any screenshots or videos that would be great.

Hello Cyrus,

I have a video. I was able to capture most of the battle. I couldn’t go all the way back to the beginning but you can see at the end of it that I was on stage 8 and all stage 8 have 4 towers in them. The video is on the hard drive of my Xbox and I’m not comfortable posting it in public forums. What would be the way for me to send it to you?

Sorry. The autocorrect changed your name and I didn’t correct it. I meant to say Cyrup.