Incorrect tower count


#1

(Please edit this template into the italics below.

Platform, device version and operating system
Steam

Screenshot or image

What you were expecting to happen, and what actually happened
I defeated the entire team including 2 towers, and only 1 tower shows as defeated

How often does this happen? When did it begin happening?
first time issue

Steps to make it happen again
no idea


#2

probably due to “ghost troop” bug which was brought to the devs’ attention


#3

Some guilds have requirements of a minimum amount of towers so this bug could get someone kicked if they came up short.


#4

If you kill a tower (raven) does it count for 1 tower kill?


#5

@allia Thank you for reporting this.

This is a known issue which we’re currently investigating. We have an article here:

Can you please answer some questions to help us investigate the issue?
If you prefer you can send your answers in a support ticket

  1. Are you using WiFi or Ethernet connection?
  2. What game mode were you playing in?
  3. Can you remember whether or not the ‘ghost troop’ or ‘empty board’ was killed by either
    1. A Doomskull match
    1. A spell that ‘Explodes’ gems which targeted a Doomskull?
    1. Any other Troop that casts an explosion spell.

Please also check your game mail.


#6
  1. wifi connection
  2. playing on ipad (fully updated thanks to your suggestion). in Invasion.
  3. i think it was killed by the boost of my weapon. i have fleshripper at the 2nd from the top level, and it does a little extra damage to whichever troop is first. it does also explode a gem. cannot remember 100% for sure.

#7

Sorry for asking which game mode - I knew that but I copy pasted the questions from the article and forgot to remove it, oops!

Thank you very much for the information, I’ll add it to the bug report.


#8

correction: was on steam. forgot i was on the pc that night. rest of info is correct. that computer is on wifi. thanks Kafka!