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Internal error and then account un-linked

Platform, device version and operating system
PC/Steam

Screenshot or image
None

What you were expecting to happen, and what actually happened
Won an arena match, expected the “Victory” message. Received “internal error” instead. I exited the game, reopened the game, and then my account was no longer linked. I was able to re-link my account successfully from my Kindle Fire.

How often does this happen? When did it begin happening?
Just happened once so far. I didn’t see a previous post about the internal error and then the account un-linking. Just wanted to bring it to the Dev’s attention.

Steps to make it happen again
Only happened once so far. If it happens again, I’ll update this post.

Exact same thing happened to me, but not in arena, just after a normal match. Have not yet tried to re-link account

Same thing happened to me.My hero is 50+ level,but now i am leve 1.How i find my data?

We’re aware and are looking into this issue. If you’re account is unlinked and you’re unable to relink it please contact support with as much information as possible

https://gemsofwar.zendesk.com/hc/en-us

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