The account you are trying to link to has been deactivated because of a previous linking

Support
1

Hi,

I’ve been playing with two accounts on mobile and PC. I tried linking the mobile account to my PC version of the game and the game responds with a “The account you are trying to link to has been deactivated because of a previous linking”. There’s a retry button, but it just gets stuck in an infinite loop.

I also noticed that my main account’s invite code has been altered with a “_DEACTIVATED” ending. I thought nothing of it since I’ve been able to play it perfectly on PC and on my other mobile device as well. The second account, that I’m trying to link to, still has its regular invite code.

Both accounts use different emails.

2

Hmm I believe a ticket to the support team is going to be the main solution for this, as they handle anything related to accounts and linking. They can be contacted through here: https://gemsofwar.zendesk.com/hc/en-us

1 Like
3

Alrighty, I’ll try that, thanks.

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