I can't see the gems

(Please edit this template into the italics below.

_[Please check the known issues list before posting a bug](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile/41214._

Platform, device version and operating system
e.g. Android, Samsung Galaxy S8, Nougat

Screenshot or image
If you are on a console simply take a photo using another device. A video is preferred. Try uploading to YouTube Privately.

What you were expecting to happen, and what actually happened
This is simply what you were trying to do and what happened instead. Example:
‘I was trying to start an Arena battle, but Gems of War loaded Broken Spire quest instead!’

How often does this happen? When did it begin happening?
Was this a once-off bug or has it been a consistent issue? Does it only happen after doinga particular game mode?

Steps to make it happen again
Do you know how to make this happen? Sometimes there are certain steps that can lead to a problem that may not be obvious!
Example: I lose once in the Arena.
I then exit to the world map.
I then tap on Broken Spire on the map and then tap Arena.
Broken Spire’s quest loads instead of the Arena

Note: If you are uncomfortable reporting your bug publicly you can privately message @Cyrup or @Kafka with the completed bug template. Do not abuse this offer to message developers if you are otherwise comfortable posting your thread publicly.

Wow, that’s different.

Can you please fill out the bug report template to give us more information to help us investigate the issue?

I don’t know whow to describe this error because it’s rare, i had the game in spanish now is in english, in pvp i can’t see the gems, the names of the cards appears in codes as the game was in a software developer or something like that, i hope you can help me i miss the game :frowning:

It sounds like it might be this known issue, please read this article to see if it helps:
https://gemsofwar.zendesk.com/hc/en-us/articles/360000210256-Text-for-icons-are-missing-on-Xbox-

It worked thank you :grin: