Platform, device version and operating system:
iPad Mini IOS 12.4.1
*Screenshot or image:
What you were expecting to happen, and what actually happened:
I was trying to start a Guild Wars battle, but Gems of War has not loaded the battle. Have been stuck on load screen for close to an hour. Afraid to close game down, as other guild members have experienced a similar problem and have logged back in to find a loss was awarded to them. For our Guild this week, it’s a tight battle, so every win is important and getting a loss as a result of an error does not impress me, especially since several other guild members have already been issued losses due to this very problem. Not impressed!
How often does this happen? When did it begin happening?
This has been a once off for me, but as mentioned, other guild members have experienced the same problem within the past 24 hours.
Steps to make it happen again
This problem appears to happen when entering a GW battle. Mostly it’s random. For me it was final GW battle for today. Other guild members experienced this on third or fourth battle.