Error Message while getting Gold-Key Chest Reward

Support
1

What you were expecting to happen, and what actually happened?
I have 134 Gold Keys that I’m working through claiming the rewards for in my Gold Chest. I click to accept and I get an error message which I submit below.

What are the steps to make it happen again?
Click “Open 50 Chests”, the animation of the many chests at the top of the screen.

Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!
Here is the error message:
http://steamcommunity.com/sharedfiles/filedetails/?id=840799906

2

I’d seen that I had 84 keys left to get, so I’d estimated that with the 50 I’d not been sure would be included I’d have 134.

I get back into the game, and I’ve got 113 keys to claim rewards for.

3

Contact our Supoort Team (https://gemsofwar.zendesk.com/hc/en-us/requests/new), and they will help you out.

1 Like