Disenchant treshold error

What you were expecting to happen, and what actually happened?
I set the disenchant treshold to 4 and clicked disenchant all extra copies of all creatures. I was expecting that it will disenchant every troop that i have more than 4 copies, but it disenchanted every troop to 1 copy!!! I lost couple of builds because of that error. Is there a possibility you guys can make my disenchant back so i can get troops i’ve lost? My invite code TWEETY 4, made disenchant couple minutes ago.

What are the steps to make it happen again?
Set disenchant treshold and disenchant all copies of all creatures.

Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!

The threshold setting only works on one card at a time, to the chargin/confusion of many…

Currently there is no Mass Set threshold feature for all cards, also to the chargin/confusion of many…

Didn’t know that, i thought it works both way. You think is there any way i can get back my troops? Can devs roll my disenchant back?

This has happened to others b4. I believe they all got their cards back. GOW support is usually very good with their responses… except when it’s on weekend. Then you pretty much have to wait until Monday. Unless you make enough rackus here to get the Dev’s attentions :wink:

Ok, thank’s for reply. I will be waiting with patience :slight_smile:

BTW, You have to submit a Support Ticket. This is not the official channel to get things fixed.

Go to the official GOW support page to describe your problem.

I did that already, thx.

I did same thing