See, I love the suggestions, and like Lyrian, I’m not trying to pick on you or say your ideas are dumb. They’re not. They’re great suggestions and it would be awesome if they were implemented.
Here’s the thing, though.
F2p prospers through addiction, FOMO, and any mixture of the two. They want you to become addicted (I’m not saying individuals such as Salty want this - the company as a whole uses business schemes in order to get you to play as much as possible. I don’t think this in and of itself is immoral - it’s a business, after all - but it can unfortunately lead to addiction, and companies like IP2 don’t mind that). They want people who buy the pass because they will fall behind if they don’t. They don’t have to like campaign.
I get your points about how making features more player-friendly would be more lucrative for the company, but in reality, I don’t believe it works this way. We’ve frequently seen from IP2 how things are purposefully designed to waste your time (clicks in campaign, explore, etc). Annoying tasks, specifically ones that take multiple days, are not some glitch or poor design. They are meant to be annoying and waste your time so that you’re more likely to pay gems to skip.
While in a perfect world, happy customers make frequent buyers, that’s not how the real world works, from what I’ve seen. The goal is addiction and FOMO, not content customers. Addicted/FOMO customers are far more likely to buy than happy customers. That’s why the f2p genre is how it is.
I don’t want to discourage giving feedback, but as most of us have come to realize, QoL and happy players are far from the top priority. Shop adjustments, flash offers, annoying tasks, and exclamation points constantly in your face are what get sales.