The false bans are out of control

Feature Requests and Game feedback
16

Here’s what I think happened. It’s just an opinion.

First off, if all or even a double-digit percentage of bans were frivolous we’d hear more about them. Instead we usually see one post per month and the OP usually weaves a tale with lots of places that feel embellished. If they manage to push the staff to reveal more details it’s 99% embarrassing for OP.

Your story is not sending all of those vibes, but your attitude is matching the 50% probability flag: you’re really upset about a minor thing that most people don’t seem to stumble into, and you’re convinced that there is a larger conspiracy targeting many players based on one thing that has happened to you.

The first ban I find marginally understandable because even if it was a joke it’s spammy AF and I’d be happy to see someone banned for typing an entire song into global.

The second ban you had confirmed as a mistake by staff so doesn’t count.

The third ban you admitted you strongly deserved, and you know it paints you so badly you decided not to elucidate. I’m a cynic and that makes me believe you did something so petty and stupid you think if you detailed it in this thread nobody would take you seriously.

Before we move to the fourth, here’s my hypothesis: this ban was so popular with support it made a name for you as a troublemaker and they noted your account as having multiple bans and one very negative outburst. This is a bad position to be in for you. Once you have a reputation as a troublemaker it’s easier to get into trouble. Nice people have a little bit of social credit. It’s not fair, but it’s how human nature works and part of socializing is learning these rules.

The fourth ban, tied to Salty’s choice to mention temporal separation between offense and ban, leads me to believe you said something homophobic some time within the recent past, someone reported it, and support just got around to that particular report. I find this especially likely because your third ban is so mysteriously bad you can’t tell us what you did, even though you claim you grew past it. Personally I think you’re still in the “denial” phase.

As corroborating evidence: people in this thread I trust are detailing that you’re also loudly complaining and arguing about this in global. This makes me believe even more you’re not super clear on the connection between “I do things that upset people in global” and “I get banned”.

Were I in your shoes, I’d disappear from global for a while. People have short memories. I’d use that time to reflect on what I said to people and decide if it was really worth it. It’s usually not.

To answer your initial question: no, it’s not the general consensus that any proportion of bans are unjust. We do know sometimes mistakes are made, but we don’t see many of them because they often don’t involve people who make a page-long post making accusations of widespread injustice when it happens.

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17

And I even asked you, what did I sound like to you? I was merely explaining what happening and trying to get people’s opinions about the matter, you were the only one there how took offense to this. What, to you personally, did it sound like I was trying to say?

18

An over 31 drunken party chat channel where the Net Nannies are sleeping? Awesome idea.

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19

Your first point is pretty fair, my reasoning for saying that was because if it happened to me then it COULD happen to other people and I don’t want that to happen

To the comment on my third ban, the reason I didn’t explain what it was for was because it didn’t contribute to the story in any matter. I only told what was necessary for the story to continue, but if you really are curious about my third ban; I had met a good friend in global and we had like a 3 hour conversation that got progressively for crude, at one point we were talking about how she would date Hercules if he was made from 100% pure ass, me and her both got banned. follow up information though, she was banned for 2 days while I was banned for 21, I don’t know if this was because more people reported me than her, or if it was because it was technically my third ban. Even if it was my third ban the first 2 were said to have gotten rid of, which is another point that aggravates me; Why if a ban is appealed does it not get taken away from the game that you’ve been banned causing THIS to happen? I admit I was in the wrong and I deserved the ban, I didn’t appeal it and to be honest, I wasn’t angry at it, I was more confused the my ban was 19 days longer.

And yeah, that’s what I think I’m going to be doing, the next time i type something in global is probably going to be next year. The thing is though about that last part, I’ve actively talked in global since Dec 2016, I once took an 8 month break from the game entirely and over a dozen people remembered me still lol

To the last part, yeah i get it, I think the main reason I made this forums post in the first place was because it was 1am at the time, I was tired, and this was my 3rd ban that I felt to be false, I was just irritated, you know? :confused:

But i appreciate that you actually gave me constructive feedback, thanks :slight_smile:

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20

To be clear, how many people report you is completely irrelevant and many bans are made because the chatrooms are monitored throughout the day by staff.

Every chat ban is manually made by a staff member, the only auto chat bans we have are for spam, particularly spamming swear words.

When someone is reported, everything that was said around that time is read so other people who are part of the conversation who broke chat rules but weren’t reported are regularly banned.

Reports are also regularly rejected, you don’t get banned because you were reported, you get banned because you broke the chat rules.

I think I’ve reversed one chat ban in the past year as I didn’t agree with it, so incorrectly placed bans are incredibly rare when you take into account the amount of chat moderation we do every single day.

I’ll reply to your ban appeal next week to explain exactly why you were banned. Ban appeal tickets are answered last so as not to get in the way of us helping players with genuine issues.

To confirm, a ban expiration time of 0s is a permanent chat ban.
Previous ban history is taken into consideration when deciding lengths of bans.

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21

Yeah this is dangerous stuff I can relate to. When it’s a bad idea for me to post tends to be:

  • Super early in the morning
  • Super late at night
  • Drunk
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22

I didn’t take offense at what you were saying. As I stated before, it was your behavior that was going to get you in trouble, not whether I took offense at it. You were complaining that all chat bans were done by bots, that no one ever actually looked at the chat logs, because if they did you would never have been banned. Then you made some egregious comments about “special snowflakes who get their feelings hurt.” Don’t bother trying to argue about the quote marks, because that’s exactly what you said.

I tried to educate you on what the issue was. You didn’t want to hear it, you just wanted to complain and spout conspiracy theories. My prior comment stands. No sympathy here. You earned it.

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23

@Sphyndel If you got a perma ban on chat and your game returns, just play the game buddy. Global chat isn’t necessarily for chatting for long hours. It isn’t even designed for that purpose. People there usually share team codes, trade honors, etc which are a part of the gameplay. And global chat doesn’t display a long string of chats, so any kind of unrelated spam irritates the users of the said chat. Even a bunch of “Good morning” messages can irritate other users. So I suggest you to stick with other socializing channels like reddit, fb, or discord for socializing purposes.

Please know that I am not here to blame you as I don’t even know you. My suggestion to you still stands. Happy gemming.

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24

Alright, thanks for the clarification :slight_smile:

25

No, you never tried to explain anything, all you said is that I sounded like a jerk. I had asked you what I said in that moment and you ignored me, twice. And no, I said “It’s kind of sad how the world is run my snowflakes, in my opinion not EVERYTHING should be about feeling”

What I have learned though is the obviously different communities have different limits of how far you can joke, the GoW community isn’t very far, so I’m just going to try my hardest to not go into global very often anymore.

Although, you did answer me here, so there is always the chance that you simply didn’t see me in chat twice, in that chase, thank you for answering now :slight_smile:

26

@jpraveensn Yeah, I was planning to do that if I get appealed, I’m pretty much only going to be in chat to trade/giveaway honors. I’ve made a lot of friends since I began but I’m just going to PM them from now on for a conversation. Happy gemming to you too :slight_smile:

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27

Just the use of such a term is enough to know a lot about the person behind the word. Words signal to others worldviews that, in themselves, designate recipients as either part of the in-group or out-group.

Functionally, it’s the same as any other slur — if I hear a person say “homo” or the like, I know all I need to know: that I don’t like said person, because said person does not share my values.

You don’t get to say nasty or otherwise mean-spirited things without consequence. Boo-hoo.

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28

That was said AFTER I was banned, like I said I was frustrated at the time as I felt i was banned falsely yet again. I’m awaiting for what Kafka tells me what I said because even now I have no idea.

When i refer to “snowflakes” I’m talking about the kinds of people, and this is no lie, college level people how cry and needed a pony stuffed animal and coloring book in a safe space when Donald Trump became president. I’m not referring to the everyday person.

Also, “Because said person does not share my same values” is a horrible reason why 2 people who literally just met can’t get along, you yourself just categorized yourself as you were trying to categorize me with just the sentence.

29

How would they know if I didnt like you and changed my name to yours and said bannable stuff and then changed back after i took screenshots of what I said oh wait after what you said. It seems it can be exploited unless they would know it wasn’t you that said that.

30

As possible as that can be, I believe the devs apply the flag based on the invite code behind the name instead of the name itself. But that is something for them to answer here. @Kafka

31

The would be a possibility if you used lite chat, I personally do but most people don’t. At this point I’m just waiting for Kafka to email me so I can see what I said. We’ll see if what you said is possible by that point but I highly doubt it. Besides, they use the invite code and not the name itself.

32

This. This kind of stuff right here is why you keep getting banned. And it proves my point yet again that you haven’t learned anything. I’ll say it one more time. You have earned your ban. Your absolute refusal to learn that there is a problem with exclusionary speech is what will keep you banned.

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33

We go by invite code, not name.

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34

If someone just sends screenshots without using the report button then there would be no way you would know unless chat logs are saved . I avoid global at all cost therefore I avoid the trouble. There are too many new accounts in global lately and its impossible to know if they are really new or global trolls.

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35

To be honest its a game with very little under any control; especially what it offers to players and game-play options beyond pay to win. The troop said it all -self fulfilling-Woe is Me- for whatever reason - a ban- a delve attempt without potions- a forced arena run for campaign point - pvp rng…we luv to hate this game…