Platform, device version and operating system:
iPad (6th generation), model: MR7J2CL/A, iOS 13.2.3
What you were expecting to happen, and what actually happened:
_ on Nov. 25th I reported that I did not receive a weapon (Ragereaver) that I purchased from a Flash offer on my iPad. I do know that you’ve all been v. busy w. your newest upgrade, so I expected my report to be dealt with in a longer than usual amount of time. I didn’t expect it to be a month, though. Did I fall thru a crack in the system? It happens, but I’ve stopped purchasing anything from GoW on my iPad (I still purchase thru Steam though). It’s a bit of a pain, but manageable. The loss of the money is a bit of a sore point, but your support folks have been so good up to now, that I’m not anywhere near irritation yet.
How often does this happen? When did it begin happening?
- happened once, Nov 25th
Steps to make it happen again
- afraid to try!