Huawei P8
Today i get a lost connection error whenever i try to start any kind of battle. Everything else works fine (guild, mail, chat).
What can i do?
Can i reinstall the app without losing my account?
Make sure to record your invite code and password before reinstalling your account so you don’t lose it. 
Looks like there is something wrong with my account. Reinstalling did not help.
When i try link to my account from another device it says:
Level: undefined
Kingdoms: 27
Troops: 251
Progress: 100%
Can you please help me?
Account name is LORD XEEN
Might be best to submit a ticket to support. You can do that here: https://gemsofwar.zendesk.com/hc/en-us
1 Like
Ozball said exactly what I was going too. Support will be able to help you further.