[Known issue] Immortal Soul Stone Graphics Missing

Bug Reports
1

Platform, device version and operating system:
Steam, iPad, Android

Screenshot or image:

20250312182316_1
20250312182316_11920×1080 416 KB

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20250312182323_11920×1080 364 KB

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20250312182330_11920×1080 314 KB

20250312182340_1
20250312182340_11920×1080 315 KB

What you were expecting to happen, and what actually happened:
The Soul Stone (or whatever you call them) images for Immortal Furnax, Gemini and Selene are not displayed in the game. They are replaced by either a clear image or a white box. (The screenshots show 5 locations where the image is missing, so you can play some “Where’s Wally?”)

On iPad, it’s even worse, but probably a separate issue: battle loading screens sometimes display the troop images then revert to white boxes, or sometimes diagonal lines.

How often does this happen? When did it begin happening?
Always for the Immortals, starting with Immortal Furnax.

Less predictable for the second, iPad issue (which may be related to “only” having 2GB of RAM).

Steps to make it happen again
Please don’t make it happen again! Please just fix it properly. :slight_smile:

4 Likes
2

Same on Xbox, just in case the follow up would say ‚have you loaded all assets again‘?

1 Like
3

Yep, this has been an issue on Xbox since furnax released and continues with each new immortal.

4

I’m on ps5 and seeing the same thing, so it’s definitely a widespread issue.