I have played a lot of computer games since I started with DOS based games like Dungeon Hack and Might & Magic I. I am amazed at how receptive the developers and staff are for this game. They respond on the forums and they answer emails, both which can be very critical. Although the responses and the people responding have changed over the years, they are still responding. I can surmise the reasons for this. A person can only handle so much criticism before they become defensive and go on the attack. I don’t think that has happened, but it is human nature to hit a limit of what you can tolerate. All of those times that Sirrian and/or Nimhain would be on Discord and would just pop in and give updates about what was going on? Or you could tag them, ask a question, and they would answer almost immediately. It would be easy to wax nostalgic about the “good ol’ days” when Sirrian would pop into global to just chat, but I can see why he doesn’t. Also, as the game has grown, the responsibilities of the staff have grown. Yes, new staff has been added but the responsibilities have also grown exponentially. Thus, the hiring of Salty to handle communications in order to free up Sirrian and Nimhain for the responsibilities that they have to do to keep the game going.
The new content that is released for the game on a regular basis is astounding. The new troops, pets, kingdoms and yes, fixes are incredible. There are some games that only have the equivalent of 20 troops. So basically, they are releasing a new game every quarter for free. Think of all that goes into that. Artwork, spells, traits, what banner or colors, wording, and then all of the coding that goes into that too. Then there is the marketing, financing and the rest of the business aspects of what is being released. All of this is going on quarterly and that does not take into account bugs, long term goals, tickets, hot fixes, oh and let us not forget the complaints and community demands both here in the forums, in chat and in emails. I am sure they are very glad that we don’t have the office phone number.
But there are reasons for some of the complaints. This game has been a part of my life for so long that I feel like it is “mine”. I have spent more money on it than I care to admit which also contributes to the feeling of being entitled to have a say about what goes on with GoW. This means that I want either no changes made or the changes that I want made need to have the priority. When this doesn’t happen, I get angry because my security and my finances have been affected. The forums are the one place that I can come and voice my displeasure and try and find other people that agree with me. I am not saying that this is right or good, it is just what happens.
I have tried to quit GoW a couple of times but I keep coming back. Why? There are several reasons for this. The first is because there is no other game quite like it. All others that are similar are just pale imitations of this game. I can play it as much or as little as I want and as my schedule allows. It is very forgiving in that way if you are in the right guild and I am. There is always additional content. Do I like all of the new content? No! Do I wish there were some changes? Of course! Is some of the content repetitive and a gem sink? Yes! But it is still different content.
All in all, Gems of War is an amazing game. Not just because of the game content, but because of the staff and the community that I am a part of. (even if I mainly lurk) @Sirrian , I miss the lore that used to come with these posts. But I do understand that time contraints. @Saltypatra, thank you for your patience with us. It is appreciated.