Invite to guild problem


#1

We are trying to invite a new player Akai_tenshi (invite code: FIONA) in our guild BLaCkGoLD , but the player doesn’t receive our invite.
I and other player from the guild sent invites but the Akai_tenshi still doesn’t receive it. I lowered the level requirement of our guild but still it doesn’t work. Akai_tenshi says is playing on mobile so that’s not the problem either.
Thanks for the help.


#2

Is the player currently in a guild (just checking)?


#3

Just send a ticket to support. They can manually make sure that the invite reaches the player…


#4

The player is not currently in other guild and I don;t get any error when I send the invite. I sent a ticket. Thanks for help


#5

I didn’t see any obvious problems when I tried yesterday either - I was on my iPhone, typed in FIONA at the invite screen and got the message that the player was available, and sent it.


#6

Problem solved, thanks all


#7

Hi All,

Glad to see the problem has been solved.
We are happy to help when there are problems.

Thanks,
Gems Of War Support